
FAQ's
Where do you operate your services?
Our goal is to take you to unique locations across the UK and Europe.
We also have more exciting locations coming soon! Let us know where you would like to go or let us choose for you.
What types of holidays do you offer?
We offer unique locations with beautiful surroundings for summer destinations and mountain holidays in the snow, even if you're not a skier or snowboarder there is still plenty of other excursions, spas and local culture to enjoy. We have more unique types of holidays packed with culture, activities and breathtaking views for all the family and friends.
How can I make a booking?
Send us an email with your requirements and we will design you a bespoke holiday. We will respond within 48hrs and go over the finer details, once you're happy we will process your booking and you will receive confirmation via email with full details of your bespoke holiday.
Are your ski holidays suitable for all ages and levels?
Yes, we will recommend the best spots for all ages, with English speaking instructors also guides to take you to world class off piste.
Do you offer flights included in your packages?
No, we do not have an ATOL license so we do not include flights, but we can recommend affiliated airlines and airports suitable for your trip.
What types of accommodation do you offer?
Most types of accommodation including luxury hotels, chalets, lodges, homes, cottages and apartments.
What is there to do in your destinations?
There are loads of excursions from husky sledding to local beer tastings. We look for places that have incredible culture and plenty to keep you occupied.
How many people can I book in my group?
Different accommodations restrict numbers, we advise what numbers are most comfortable for your chosen accommodation but generally we tend not to book numbers over 16. For larger groups we can find other ways to accommodate you but we wouldn't be able to offer the luxury bespoke service we aim for.
Can I book accommodation only?
Yes we only do accommodation, please see out Concierge Services for any extras.
Can I bring pets?
Depending on the owners rules of the accommodation your have booked.
Do you offer travel insurance?
Yes, we offer travel insurance brought to you by Holiday Extras.
We advise you to purchase this at the time of booking so you are all covered.
